Call us at+971 545839563
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Call us at+971 545839563
Home / FAQ’s

Frequently Asked Questions

Absolutely! You can order our premium quality cookware directly from our website. Simply browse our selection of products, add the items you want to your cart, and checkout securely using your preferred payment method. Your order will be shipped directly to your doorstep in no time!

Everbright specializes in premium quality cookware specifically designed for authentic Arabic and Afro-Asian cuisine. Our range includes pots, pans, and other kitchen essentials that are perfect for cooking traditional Middle Eastern dishes.

Once you have submitted your order, you will receive an email confirmation from us shortly. In case you don’t receive this acknowledgement within an hour, please check your spam/junk folder.

Are Everbright products made with high-quality materials?
A: Absolutely! We believe that the quality of our cookware is paramount, which is why we use only the finest materials to make our products. All of our cookware is made with durable, long-lasting materials that foodgrade are designed to stand the test of time.

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If you have ordered directly with us and are not satisfied with your purchase, you can submit a claim to us. We offer refunds for goods returned within 30 days from the date of purchase, provided that they are unused, in their original packaging, and accompanied by a valid proof of purchase.

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Everbright cookware is made of high-quality materials such as stainless steel, aluminum, and non-stick coatings. Our products are designed to last and withstand heavy use in the kitchen.
Yes, Everbright cookware is safe for your health. Our products are made without harmful chemicals such as PFOA, lead, and cadmium. We also use materials that are resistant to corrosion and scratching, which helps prevent the release of harmful particles into your food.
To ensure your Everbright cookware lasts for years, we recommend hand-washing with warm, soapy water and a non-abrasive sponge. Avoid using harsh chemicals or abrasive cleaners, which can damage the surface of the cookware. Always dry your cookware thoroughly before storing it.
Yes, most Everbright cookware is compatible with induction cooktops. Check the product specifications to confirm compatibility.
Yes, we offer a limited lifetime warranty on most of our products. Our warranty covers defects in materials and workmanship. If you experience an issue with your Everbright cookware, please contact our customer service team for assistance.
Yes, we offer free standard shipping on all orders within the UAE . Expedited shipping options are available for an additional fee.
Yes, we accept returns or exchanges within 14 days of purchase. Please contact our customer service team to initiate a return or exchange. The product must be in new, unused condition with all original packaging and accessories.
Yes, we have a dedicated customer service team available to assist you with any questions or concerns. You can reach us by email, phone, or live chat during regular business hours.
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